Healthcare Navigator

The Marketplace is an online web portal where individuals, families, and businesses can shop for and obtain affordable health care.

Through the Marketplace, New Yorkers can compare Qualified Health Plans, Medicaid, and Child Health Plus options, calculate costs, select coverage, and determine the type of financial assistance available. Public health care programs are available for those who are eligible.

New York State Department of Health has contracted with Cayuga/Seneca Community Action Agency, Inc. and its subcontractor Cayuga County Chamber of Commerce to provide Navigator services in Cayuga and Seneca Counties to assist potential enrollees with accessing affordable care through the Marketplace, including:

Provide in-person assistance to those applying for health insurance coverage at the time of initial application and at annual renewal.
Offer information on the types of health insurance programs available through the Marketplace.
Provide application assistance for private and public health insurance programs and advance premium tax credits and cost-sharing reductions.
Refer consumers to other organizations for help with grievances, complaints or questions regarding health coverage or a determination related to coverage.
Supply information in a fair and impartial manner which is culturally and linguistically appropriate, and disability accessible, including for individuals with limited English proficiency.

Small Businesses (Cayuga County)

Please contact Cayuga County Chamber of Commerce at (315) 612-3887 to speak with a Navigator about the Health Plan Marketplace. Or CLICK HERE to find a Navigator in your area.

Cayuga County Individuals and Families

Please contact Cayuga/Seneca Community Action Agency, Inc. at (315) 255-1703 or Cayuga County Chamber of Commerce at (315) 612-3887 to speak with a Navigator about the Health Plan Marketplace. Or CLICK HERE to find a Navigator in your area.

Seneca County Individuals and Families

Please contact the Cayuga/Seneca Community Action Agency at (315) 539-5647 to speak with a Navigator about the Health Plan Marketplace.

Presentations

Cayuga/Seneca Community Action Agency and the Cayuga County Chamber of Commerce are scheduling presentations on the Health Plan Marketplace throughout Cayuga and Seneca Counties. To request a presentation, or if you are hosting an event that provides an opportunity for tabling, please contact the appropriate number listed above. For more information, visit https://nystateofhealth.ny.gov.

These services are provided in partnership with the Cayuga/Seneca Community Action Agency.